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Terms & Conditions

Our terms of service and conditions of use

Last updated: 1 January 2025

1. Acceptance of Terms

By accessing and using the Funerals& platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Funerals& provides funeral planning and repatriation services, including:

  • International repatriation coordination
  • Local funeral home connections
  • Digital legacy management
  • Marketplace services for funeral-related products
  • Grief support resources

3. User Responsibilities

Users agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of account credentials
  • Use the service only for lawful purposes
  • Respect the sensitive nature of funeral services
  • Comply with all applicable laws and regulations

4. Payment Terms

Payment terms vary by service provider. Generally:

  • Deposits may be required to secure services
  • Full payment is typically due before service delivery
  • Refund policies vary by provider and circumstances
  • All prices are subject to applicable taxes

5. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy details how we collect, use, and protect your personal information. By using our service, you consent to the collection and use of information in accordance with our Privacy Policy.

6. Limitation of Liability

Funerals& acts as an intermediary connecting users with service providers. While we strive to work with reputable partners, we cannot guarantee the quality of third-party services. Our liability is limited to the fees paid for our platform services.

7. Intellectual Property

All content on the Funerals& platform, including text, graphics, logos, and software, is the property of Funerals& or its licensors and is protected by copyright and other intellectual property laws.

8. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Phone: +44 20 7946 0958

Address: Funerals& Legal Department, 123 Compassion Street, London, SW1A 1AA